---
title: Organize Folders and Manage Spam
description: Organize Folders and Manage Spam
url: "https://grid365.net/docs/organize-folders-and-manage-spam/"
updated: "2026-10-11"
category: GridMail / Webmail
tags:
  - GridMail
---

# Organize Folders and Manage Spam

## Folders

- To show or hide folders, right-click the folder list → **Subscribe to folders**, then change the checkboxes.
- To create a folder, right-click the folder list → **Add folder**, enter its name, and select **OK**.

## Spam and blocked senders

- To mark a message as spam, right-click it in the Inbox → **Move to spam folder**.
- To block a sender, right-click a message in Spam → **Blacklist**. Future messages from that sender are rejected rather than stored.
- To restore legitimate mail, right-click it in Spam → **Move to Inbox folder**. This whitelists the sender.

If mail still goes to Spam after whitelisting, contact your administrator or support@grid365.com to check for conflicting blacklist entries.

*Screenshot to add: folder and spam controls from the source guide, if available.*