Enhanced mailbox required. Basic mailboxes provide email synchronization; Enhanced mailboxes can also synchronize calendars, contacts, tasks and notes.
Option 1: Exchange / ActiveSync #
On a supported device, add an Exchange / ActiveSync account using:
- Account email/username: your full email address
- Password: your mailbox password
- Server: your organization’s direct webmail server, formed by replacing dots in the domain with double dashes and adding
.w.emailarray.com.
Example: acme.com becomes acme--com.w.emailarray.com.
Option 2: CalDAV and CardDAV #
If ActiveSync is unavailable:
- Log in to webmail → profile icon → My account.
- Open Synchronization.
- Copy the unique CalDAV calendar URL or CardDAV contacts URL.
- Add the appropriate account on your device using the copied URL, full email address and mailbox password.
Some device interfaces use different menu names. Your administrator can confirm your account’s exact direct server address.
