Folders #
- To show or hide folders, right-click the folder list → Subscribe to folders, then change the checkboxes.
- To create a folder, right-click the folder list → Add folder, enter its name, and select OK.
Spam and blocked senders #
- To mark a message as spam, right-click it in the Inbox → Move to spam folder.
- To block a sender, right-click a message in Spam → Blacklist. Future messages from that sender are rejected rather than stored.
- To restore legitimate mail, right-click it in Spam → Move to Inbox folder. This whitelists the sender.
If mail still goes to Spam after whitelisting, contact your administrator or support@grid365.com to check for conflicting blacklist entries.
Screenshot to add: folder and spam controls from the source guide, if available.


