GridChat is the managed AI website assistant used to help visitors find information and continue conversations directly on your website.
Visitor-facing help #
Visitors can open the floating GridChat interface, ask questions, receive answers based on your website information, and follow relevant links.
Managed for you #
GridChat is managed as part of the GridWeb service. Customers do not need to manage the underlying AI system to provide the visitor experience.
Learn GridChat #
Use the GridChat section of the Help Center for visitor experience, conversations, feedback, transcripts, and troubleshooting guidance.
